RETURNS

—-

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Non-returnable items include:

  • Perishable goods such as food, flowers, or printed materials
  • Products that are intimate, sanitary goods, hazardous materials, or flammable liquids or gases.
  • Gift cards
  • Downloadable software products and other virtual products and services
  • Most health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, which is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Camps, Retreats, and Field Trips

Catholic High School offers a full range of fun and educational summer camps for area students, including a variety of athletic and academic offerings.  We also offer retreats and field trips to students throughout the year. Directors must prepare for registrants by purchasing supplies, concessions, and other perishable or non-reusable items.  We understand that certain events may necessitate a change of plans and need for registrant cancellation.  IF you must cancel your child’s attendance, certain rules apply.  Unless otherwise specifically noted in event descriptions, at least 50% of registration fees may be refunded by contacting the director named in the event registration at least 7 days prior to the event’s start date.  After that time, no refunds will be allowed.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, minus a small processing fee, within 30 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your account again. Contact the account issuer as it may take some time before your refund is officially posted. If you have done this and still have not received your refund yet, please contact us at shop@geauxbigred.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@geauxbigred.com and send your item to: Catholic High School, 1301 de La Salle Drive, New Iberia, LA, 70560, United States.

Shipping

To return your product, you should mail your product to: Catholic High School, 1301 de La Salle Drive, New Iberia, LA, 70560, United States. Drop-offs are also allowed.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

Not readable? Change text. captcha txt
0

Start typing and press Enter to search